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All features below come with our service at no additional charge!

    • Auto Attendants (For initial greetings, missed calls or after hours, an auto-attendant can answer calls for you)
    • Click to Call (Any number from your CRM or web browser)
    • Conference Bridges (Connect 15 or more attendees simultaneously)
    • Call Forwarding (to any extension or external number)
    • Automatic Rerouting in case of power failure (Call continuity)
    • LTE Fallover (Never miss a call even if the internet & power go down)
    • Call Reporting (Call stats, traffic & history)
    • Call Recording (24/7, record every conversation for quality assurance or to protect from legal liability)
    • Call Monitoring, Coaching & Join (Join active calls without interruption or notification)
    • Call Center Reporting (Intelligent reporting to help your business run more efficiently)
    • Caller ID Name & Number (A visual display of who’s calling you)
    • Company Directory (Find users’ within your organization)
    • Dial by Name Directory (Find users’ extension by first and last name)
    • Voicemail (Let users leave messages when unavailable)
    • Voicemail to email Notification (Read & listen to your messages from your email)
    • Test Enabled DIDs Supporting SMS (Text users from the web portal)
    • Presence Monitoring (View the status of who’s on the phone or another user; “busy”, “in a meeting”, etc)
    • Message on Hold (Customizable – Listen to a recorded message while holding)
    • Music on Hold (Customizable – Listen to music or custom audio while holding)
    • Mobile Office (seamlessly take calls on your mobile phone, transfer the call back to office, or elsewhere)
    • Find Me / Follow Me (Route calls to any external number or extension)
    • Fully integrated Smartphone App
    • Cell Phone Integration (Use any cell phone as a virtual extension)
    • Answering Rules (set the system to re-route calls, forward to other extensions, etc)
    • Call Flip (move an ongoing call between your desk phone, mobile phone or softphone)
    • Call Park (Hold a call in one location and retrieve them from any IP phone in your system)
    • Call Screening (Complete control over who can reach your company, block calls, send to voicemail, etc.)
    • Shared lines (Share one phone number across multiple phones & answer from any IP phone in system)
    • Message Alerts (Get instant notifications via email, text or pop ups for mobile & desktop)
    • Missed Call Notifications (Get notified on your phone system, web portal or mobile app when you miss a call)
    • CRM Integration (Configurable relationship management tools)
    • Virtual Receptionist (Customize auto attendants to answer & route calls)
    • Fax to Email capabilities (Send, receive taxes from your computer or mobile device)
    • Simultaneous Ring (Ring different devices, external numbers or extensions)
    • Softphone (Make phone calls over the Internet via a computer)
    • Paging (Make announcements to multiple phones & overhead paging devices)
    • Intercom (Make announcements to multiple phones on the same system at the same time)
    • 3 or 4 Digit Dialing (Dial 3 or 4 digit numbers to connect with agents or coworkers)
    • DID's (Connect with staff of remote employees on their direct number)
    • Admin Portal (Manage system settings, features, functions, users or extensions)
    • User Portal (Modify Find me/Follow me, voicemail and fax-to-email settings in real time.
    • Prioritized Voice (QoS) with router (Call Quality & Quality of Service)
    • Conference calls (One click screen sharing from your desktop, mobile phone, websites, files, etc)

Click HERE to download a PDF copy of our features